Warehouse management,moved off spreadsheets.

Overview
OnFull WMS runs the daily work of warehouses and distribution centres. I led product design, from on-site research to the interface.
Problem
Warehouses tracked stock in Google Sheets. We visited several of them to see where that broke down and what to fix first.
Supervisor
I want an intuitive user interface, so I can easily assign task to my team and track their progress, reducing manual effort and errors.
Picker
I want a mobile-friendly design that allows me to access the WMS from my handheld device, so I can efficiently locate and pick items without returning to a computer.
Manager
I want real-time visibility into inventory levels and order status, so I can make informed decisions and ensure orders are fulfilled on time.
Receiver
I want a user-friendly system for entering and validating received items, so I can minimize errors and expedite inventory updates.
Stock management
Each warehouse sets the order of its stages, from reception to defect sorting. Every batch keeps its acceptance documents, video proof and a QR sticker for each pallet or box.

Dispatch and order checks
Managers attach or generate consignment documents in one panel before goods move on. Admins configure how orders are checked, and any item can be traced by ID or SKU through every box it passed.


Outcome
QR codes and real-time tracking replaced the spreadsheets across every stage, from reception to defect sorting. We shipped module by module and fed user feedback into each release.